Hi,I would like to know the features of following settings "CTI Server (0xf8) and CTIOS Server (0xa0f)and also how can i set these at resitry of ICM? kindly provide the procedure.Pandiyan.

I have ICM 7.2 version.I wants to set the refresh time for all real time reports as 15 sec. So how can i set the refresh time for all the reports?And Is any impact if i set the refresh time as 15 sec?Guide me.D. Pandiyan.

Thw wave file is not playing in the RunExt Script.i have done the following1. Network VRU script has been created VRU script name as like PM,Sales.wav,S.2.I have copied ht esales.wav file into the following path C:\Cisco\CVP\VXMLServer\Tomcat\webapps...

Hi,I would like to enable the CDR reports at my Cisco Unified Communication Manager. So i would need to know, will it impact the call process or CUCM server once if i enable the CDR report?My Contact Center Call volume per day - 3000CUCM ver6.0Publis...

Issue Report Name : IPCC Peripheral Skill Group Consolidated half Hour.Issue Description : One and half hour report data's are missing. Please find the attached file to view the report. F.Ex the reports shows 3/8/2009 1:30:00, then its showing 3/8/2...