All you have to do is remove the voicemail profile from the line, which will remove the massages button from the touch-panel. But the Decline softkey button on incoming calls will no longer work. The workaround would be: 1- No voicemail profile on the line 2- Set the call-forward-all to the voicemail pilot DN & make sure to assign the CSS that has the VM Pilot partition
Now the massages button will go away and the Decline softkey will work for incoming calls.
I hope that helps.
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