Hello Anytime we are making changes to workstations (Operating systems, browser) we want to make sure we test for any negative impact on Cisco Finesse 10.5.Is there any testing procedure for Cisco Finesse 10.5 ?-Ajey Shetty
Hello Guys,I am trying to create a TCL scipt to play the greeting before the call reaches the destination. I do not want to apply it to the incoming dial-peer but to the out-bound dial-peer pointing to the call manager. Can any one help me out with ...
Hello,I have 2 UCS210 servers. If I am ordering ESXI license with part code VMW-VS5-ST-1A=, what should be the quantity of it ? Is there any additional ESXI license required ?Regards,Ajey
Hello Janinne,While developing the CVP application there is an option where we can enter the VXML properties and its value. Example: I can change the VXML properties by entering some value which will make the audio to load from the media server all t...
Got it. Thank you so much One more question. For incoming calls to play media I write the function proc act_Media { } { global dest set dest [infotag get leg_dnis] leg proceeding leg_incoming leg progress leg_incoming leg connect ...
Hello Yawming,Thank you for responding Greeting should be played to the calling party. Ex: Your call will be recorded.Yes. I want to apply the TCL application to the outbound Dial-peer. Because, incoming calls some are routed to UCCE and some are rou...
