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- About support.jam1
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Member since
08-14-2018
5
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08-28-2018
02:22 PM
Hey Guys,
I am planning an upgrade of my CUCM, am currently looking at the BE4000. The idea is to reuse all my handsets. Please say if these handsets will be able to use with the BE4000
USERS: 40-50
FUNCTIONS: ALL
handsets:
MODEL
6921 Standard SCCP
7905 Standard SCCP
7911 Standard SCCP
7912 Standard SCCP
7940 Standard SCCP
7941 Standard SCCP
7942 Standard SCCP
7961 Standard SCCP
7962 Standard SCCP
I would like something that has an interface (GUI). If there is any other recommendation please feel free to comment
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Created by
support.jam1
in IP Telephony and Phones
in IP Telephony and Phones
08-19-2018
02:18 PM
08-19-2018
02:18 PM
Hello guys, I urgently need some help here. I inherited a non-supported site and now the CUCM publisher fails(I don't have a backup of this system). I don't have a recovery disc so am basically dooms. The handsets are still up because the subscriber is still working. So question number one is: How long can the subscriber continue without the publisher? Question 2: can anyone direct me to where I can get a recovery disc for cucm 7.1. If I get a recovery disc then at least I could get a little time to sort out an upgrade and be able to make changes to the current handsets. I cannot make any changes because I cannot get into the publisher.
Please, any help would be greatly appreciated.
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Created by
support.jam1
in IP Telephony and Phones
in IP Telephony and Phones
08-14-2018
12:02 PM
08-14-2018
12:02 PM
I have managed to get in via CLI as but all my services are showing status "STARTING" please see a print out:
admin:utils service list
Requesting service status, please wait... System SSH [STARTED] Cluster Manager [STARTED] Service Manager is running Getting list of all services >> Return code = 0 A Cisco DB[STARTING] A Cisco DB Replicator[STARTING] Cisco AMC Service[STARTING] Cisco AXL Web Service[STARTING] Cisco Audit Event Service[STARTING] Cisco Bulk Provisioning Service[STARTING] Cisco CAR Scheduler[STARTING] Cisco CAR Web Service[STARTING] Cisco CDP[STARTING] Cisco CDP Agent[STARTING] Cisco CDR Agent[STARTING] Cisco CDR Repository Manager[STARTING] Cisco CTIManager[STARTING] Cisco CallManager[STARTING] Cisco CallManager Admin[STARTING] Cisco CallManager Attendant Console Server[STARTING] Cisco CallManager Cisco IP Phone Services[STARTING] Cisco CallManager Personal Directory[STARTING] Cisco CallManager SNMP Service[STARTING] Cisco CallManager Serviceability[STARTING] Cisco CallManager Serviceability RTMT[STARTING] Cisco Certificate Expiry Monitor[STARTING] Cisco DRF Local[STARTING] Cisco DRF Master[STARTING] Cisco Database Layer Monitor[STARTING] Cisco Dialed Number Analyzer[STARTING] Cisco DirSync[STARTING] Cisco Extended Functions[STARTING] Cisco Extension Mobility[STARTING] Cisco Extension Mobility Application[STARTING] Cisco IP Manager Assistant[STARTING] Cisco IP Voice Media Streaming App[STARTING] Cisco License Manager[STARTING] Cisco Log Partition Monitoring Tool[STARTING] Cisco RIS Data Collector[STARTING] Cisco RTMT Reporter Servlet[STARTING] Cisco SOAP - CDRonDemand Service[STARTING] Cisco Serviceability Reporter[STARTING] Cisco Syslog Agent[STARTING] Cisco Tftp[STARTING] Cisco Tomcat[STARTING] Cisco Tomcat Stats Servlet[STARTING] Cisco Trace Collection Service[STARTING] Cisco Trace Collection Servlet[STARTING] Cisco UXL Web Service[STARTING] Cisco WebDialer Web Service[STARTING] Host Resources Agent[STARTING] MIB2 Agent[STARTING] Native Agent Adapter[STARTING] SNMP Master Agent[STARTING] SOAP -Log Collection APIs[STARTING] SOAP -Performance Monitoring APIs[STARTING] SOAP -Real-Time Service APIs[STARTING] System Application Agent[STARTING] Cisco CTL Provider[STOPPED] Service Not Activated Cisco Certificate Authority Proxy Function[STOPPED] Service Not Activated Cisco DHCP Monitor Service[STOPPED] Service Not Activated Cisco Messaging Interface[STOPPED] Service Not Activated Cisco TAPS Service[STOPPED] Service Not Activated Cisco Unified Mobile Voice Access Service[STOPPED] Service Not Activated Primary Node =true
admin:utils diagnose test
Log file: platform/log/diag1.log
Executed command unsuccessfully touch: cannot touch `/etc/opt/cisco/install/hssi_api_state_file': Read-only file system Traceback (most recent call last): File "/usr/local/platform/cli_scripts/diagnostics/diag.py", line 585, in ? main() File "/usr/local/platform/cli_scripts/diagnostics/diag.py", line 568, in main f = factory(argv[0], log_file, debug) File "/usr/local/platform/cli_scripts/diagnostics/diag.py", line 182, in __init__ self.modules_import_list.append(__import__(self.modules_file_list[i])) File "/usr/local/platform/cli_scripts/diagnostics/diag_0090_sdl_fragmentation.py", line 37, in ? commandOutputFile=tempfile.mktemp(suffix='.diag') File "/usr/lib/python2.3/tempfile.py", line 336, in mktemp dir = gettempdir() File "/usr/lib/python2.3/tempfile.py", line 242, in gettempdir tempdir = _get_default_tempdir() File "/usr/lib/python2.3/tempfile.py", line 188, in _get_default_tempdir raise IOError, (_errno.ENOENT, IOError: [Errno 2] No usable temporary directory found in ['/tmp', '/var/tmp', '/usr/tmp', '/usr/local/platform/cli_scripts/diagnostics']
Any idea why this is happening and how can i fix this. Please guys any help is greatly appreciated.
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Created by
support.jam1
in IP Telephony and Phones
in IP Telephony and Phones
08-14-2018
08:05 AM
08-14-2018
08:05 AM
I can ping the publisher fine. no issue with pinging. unfortunately, I don't even have a backup as I recently inherited the site. If only I could get into it and create a backup. can the CUCM both from a disc if it is that the HD is dead? if yes, what OS can I look for?
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Created by
support.jam1
in IP Telephony and Phones
in IP Telephony and Phones
08-14-2018
07:44 AM
08-14-2018
07:44 AM
Hello Experts, I need some help in diagnosing a problem I am having in my environment.
I have 2 cucm a subscriber and a publisher. They were both working well until I realize that I can no longer login to the publisher via web portal, the error I got was: "connection failed".
Out of frustration, I hard restart the CUCM and now I cannot even get the web portal. It's telling me
"This site can’t be reached 192 .XX.XXX.X refused to connect.
I then tried to access the CUCM from CLI but when I entered the username and password it got this these messages(Attached file)
Can some please help me out here, I have researched a lot about the error but can't seem to pinpoint the issue. I need to get in the publisher to make some needed changes to the phones.
Specs details: System version: 7.1.3.30000-1
When I check the Unified CM overview I cannot see am=nything for the publisher because it's saying "Source has failed due to Tomcat on 192.XX.XXX.X being unreachable"
How else can I boot the publisher to at least try and run the web service(tomcat)
Any help is greatly appreciated.
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- Tags:
- publisher
- subscriber
Labels:
08-28-2018
Hey Guys, I am planning an upgrade of my CUCM, am currently looking at
the BE4000. The idea is to re...
08-19-2018
Hello guys, I urgently need some help here. I inherited a non-supported
site and now the CUCM publis...
08-14-2018
I have managed to get in via CLI as but all my services are showing
status "STARTING" please see a p...
08-14-2018
I can ping the publisher fine. no issue with pinging. unfortunately, I
don't even have a backup as I...
Public Statistics
| Date Registered | 08-14-2018 07:14 AM |
| Date Last Visited | 08-29-2018 12:01 AM |
| Total Messages Posted | 5 |
