Hi i'm using the pound(#) to terminates interdigit timeout when i'm making a call but i want to terminate the interdigit timeout without the pound(#). Where can i reduce this timing, i have already reduced T302 to 3.5 seconds ( on my CCM6).Thanks.

hi i have 4 route patterns 08[2-57]!# and 08[2-57]! both of this are working fine users can call the cell numbers with or without pressing the pound key. with this route pattern 07[1-9]!# and 07[1-9]! the users can call the cell number successfully...

I currently have CCM6.1 and what i want to do is to record calls of our call center agents, currently i'm spanning the ports but i want to change and use sniffing. i want the phones to send the calls directly to the voice recording server, can this b...

hi, i have three sites using CCM 6.1 and i also have a voice recording solution on each site. Two of the sites are recording all calls ( internal and external) but the other site is only recording internal calls only. I checked the configs on the swi...

We would like to use a Cisco IP phone to connect to asterisk using SIP and not SKINNY. What is really involved here, can this be done? are the cisco phones designed to use SCCP only or what do i need to change. Thanks.