About ChrisYoakem6083

ChrisYoakem6083 · 01-11-2019

That's exactly what I needed thank you Joshua!

ChrisYoakem6083 · 01-11-2019

Hi All, I keep going round and round with debugs and I'm stuck on what I thought would be a simple f...

ChrisYoakem6083 · 11-07-2018

Thanks Anthony, This is very helpful! Thank you! Also a completely different approach than what I im...

ChrisYoakem6083 · 11-06-2018

Option 1 - Ideally I would like a call to broadcast to all available agents on shift. If no answer g...

ChrisYoakem6083 · 11-06-2018

For example say Region 1 on Hunt group 1234 and Region 2 on Hunt group 5678 are on shift at the same...

ChrisYoakem6083 · 11-06-2018

Ok, yeah! I did have set steps that now set a String array. Now I have Set steps that look like: Set...

ChrisYoakem6083 · 11-05-2018

In fact...I came accross a post for a Random generated number call which I may be able to use. The p...

ChrisYoakem6083 · 11-05-2018

No these numbers won't be in UCCX. The ultimate idea is to build a time and day based "hunt group" w...

ChrisYoakem6083 · 11-05-2018

It could work but with the different combinations of Regions 1,2 and 3 and on shift, off shift, and ...

ChrisYoakem6083 · 11-05-2018

Thank you for the quick reply! I would prefer the calls to be placed like a hunt group. So if there ...

ChrisYoakem6083 · 11-05-2018

Hello all, A bit stuck on a UCCX scripting puzzle. We have 3 teams one in the US, one in India, one ...

ChrisYoakem6083 · 08-31-2018

Oh! Nevermind I figured it out. My dialog group was off. Thank you both for your assistance!

ChrisYoakem6083 · 08-31-2018

Oh man I hope it isn't that easy lolSo this time I get com.cisco.dialog.PlayPromptDialog is not supp...

ChrisYoakem6083 · 08-31-2018

Any ideas on what might be needed? @Chris Deren wrote: Can you attach your script?

ChrisYoakem6083 · 08-30-2018

Yes I can! (account issues so on my second Cisco account) In the script I want the "Container_EM_Pro...

Re: Finding a called number's incoming voice gateway.