Member since ‎08-21-2008

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Greetings,I have a Call Manager Business Edition that was synched with a customer's AD directory. However, the end users cannot log in to the ccmuser web page with either their AD password or the Call Manager end user PIN.Any suggestions?ThanksGeorge...
Hi All,Have a uc520 with a 7965/7916. The gui does not appear to allow programming blf/sd combo buttons. Seems they are 2 seperate entities. Also, when buttons are programmed as SD, the name appears on the 7916, but not when configured as Watch or Mo...
Greetings,A customer call center is NOT using the agent desktop. Is it possible to change the login parameter to numeric only, as with Extension Mobilty. They have a CCMBE with CCX Enhanced 7.0.Thanks in advance for any help.George
I have configured the User COS to allow "reply to outsiders", allowed "9xxxxxxx" in the restriction table, made 9 the dial prefix to outdial from Unity, yet, when users press 4 -4 to reply to an outside caller, the system tells them they cannot reply...
Greeting will not play during off hours as defined in the assigned schedule. The Closed Greeting is enabled. Anything obvious I'm missing?Thanks in advance for any help.George
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Member Since ‎08-21-2008 02:40 AM
Date Last Visited ‎08-18-2017 03:53 AM
Posts 28