Hello. Our auto attendant and voicemail keep randomly stopping. I will reload the CUE and they will start working again most of the time, but it only takes about 10 minutes for them to stop working again. I tried Cisco support, but they no longer ren...

Hello all,I'm having an issue with our UC560.  Whenever someone calls in to an extension and gets sent to voicemail, they are unable to get back to an operator or auto attendant.  We thought that hitting 0 on the phone would do that, but when I try t...

Hello.  I am a newcomer to the professional IT world, and have fairly limited experience with voice and networking.  My boss has assigned me the task of implementing our new voice system, and seeing as I'm the one IT guy here it all falls in my lap ....