We are moving our outbound calls over to SIP carriers and wondering what is the easiest way/tool to graph SIP sessions on an IOS router or graph by active calls on a dial peer.  Any help would be appreciated.Thanks,

I am looking to write a web page to show the order of agents who will recieve the next queue calls in contact center.  Where is that information stored in the database?  Has anyone done anything like this before?Thanks,

Does anyone know if LLQ is supported on dot1q subinterfaces of an OSM-2+4GE-WAN+ Thanks in advance

Is it possible to use the CUPC client from the internet without having to go through VPN? I have my UC Servers inside of my network behind an ASA firewall and would like to have users be able to access all the services for CUPC without having to VPN...

I have configured Mobility for Single Number reach and I am having just one issue. The issue is that when I call a users desk phone, after 4 seconds the desk phone stops ringing and then rings on the cell phone. Is there any way to keep the desk ph...