We have registered a valid smartnet and serial number in the Smart Net process with our firstname.lastname@example.org account, after this we received a email with the following content:
Dear Licencias Arabela, Thank you for your request to become a Delegated Administrator. Please click the following link to confirm your email and proceed with registration. https://logcso.cloudapps.cisco.com/logcso/verifyIdentity?uId=89e7f6d4-191a-4ec9-85e3-51cf953f0d77 Sincerely, Cisco Smart Net Total Care Team
We have proceeded with the registration 2 days ago but we still can not enter the portal. It seems that it tries to enter but later a message appears that I show in the image that I have attached.
Please help us.
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