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cburge@sps186.o
Member since
09-12-2018
Beginner
Created by
cburge@sps186.o
in IP Telephony and Phones
02-11-2019
12:28 PM
02-11-2019
12:28 PM
Me and a coworker did some digging last night and found out that any phones that have not received the firmware update if we just "Apply Config" it pulls the new update and installs it. We assume that when I set the new firmware and set all the phones to restart to get the firmware that it overloaded the FTP servers. All is working well now. Thanks.
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Created by
cburge@sps186.o
in IP Telephony and Phones
02-11-2019
12:25 PM
02-11-2019
12:25 PM
Disregard. After further digging I have discovered the solution.
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Created by
cburge@sps186.o
in IP Telephony and Phones
02-11-2019
12:02 PM
02-11-2019
12:02 PM
I have been working on updating the firmware on my organization's phone system. The majority of our phones are 8851s. We have custom button layouts to place the Park button on the first page of softkeys. This worked fine with the previous firmware on our phones. With the new firmware though, if someone receives a call and a new call comes in, they do not have the option of parking the current call to pick up the new call because the box pops up with either Answer, Decline, or Ignore. Is there a way to set this so the users can still use the Park button?
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Created by
cburge@sps186.o
in IP Telephony and Phones
01-15-2019
05:51 AM
01-15-2019
05:51 AM
All phones prior to the upgrade were at 10-3-1-20. Both TFTP servers were restarted after the firmware was loaded onto them, and have been restarted multiple times since then. I will try to restart a phone that is affected today. Yes all phones are on the same VLAN across our network.
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Created by
cburge@sps186.o
in IP Telephony and Phones
01-15-2019
05:49 AM
01-15-2019
05:49 AM
Yes all phones are on the same subnet.
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Created by
cburge@sps186.o
in IP Telephony and Phones
01-14-2019
09:29 AM
01-14-2019
09:29 AM
Hello, My organization uses Cisco 8851 Desktop Phones and I am in the process of upgrading the firmware from sip88xx.10-3-1-20 to sip88xx.12-1-1SR1-4. I have uploaded all of the firmware files to both of our TFTP servers and have had a lot of success with the upgrade. But I have been noticing quite a few phones that are not getting the firmware update and when I take a look at their settings I am seeing "Inactive Load Failure Reason: File Not Found". I'm not sure where my issue lies since I've had success on quite a few phones already. Any insight would be greatly appreciated! Thanks
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Labels:
Monday
Me and a coworker did some digging last night and found out that any
phones that have not received t...
Created by
cburge@sps186.org
in IP Telephony and Phones
Monday
Monday
Disregard. After further digging I have discovered the solution.
Created by
cburge@sps186.org
in IP Telephony and Phones
Monday
Monday
I have been working on updating the firmware on my organization's phone
system. The majority of our ...
Created by
cburge@sps186.org
in IP Telephony and Phones
01-15-2019 05:51 AM
01-15-2019 05:51 AM
All phones prior to the upgrade were at 10-3-1-20. Both TFTP servers
were restarted after the firmwa...
Created by
cburge@sps186.org
in IP Telephony and Phones
01-15-2019 05:49 AM
01-15-2019 05:49 AM
Yes all phones are on the same subnet.
Created by
cburge@sps186.org
in IP Telephony and Phones
01-14-2019 09:29 AM
01-14-2019 09:29 AM
Hello, My organization uses Cisco 8851 Desktop Phones and I am in the
process of upgrading the firmw...
Public Statistics
| Date Registered | 09-12-2018 05:35 PM |
| Date Last Visited | 02-11-2019 11:54 AM |
| Total Messages Posted | 6 |
