About cburge@sps186.org

cburge@sps186.org · 08-30-2020

I have recently had our remote users upgrade to Jabber 12.9 on their Macs because of the added Park option on calls which we use heavily in our department. One of our remote workers brought a concern to me last week that she no longer has the option ...

cburge@sps186.org · 01-13-2020

I have a phone that has a MWI and we aren't sure what voicemail box it is tied to. Is there a way in Unity to search for all mailboxes that have MWIs set up? Or is there a way to look at MWIs that are configured for a specific extension?

cburge@sps186.org · 08-22-2019

We have a building that would like to utilize a system call handler only when their front desk secretary is not in the office. Is there an easy way to do this? I know the basics of using system call handlers in CUCM/Unity. Right now, building that us...

cburge@sps186.org · 02-11-2019

I have been working on updating the firmware on my organization's phone system. The majority of our phones are 8851s. We have custom button layouts to place the Park button on the first page of softkeys. This worked fine with the previous firmware on...

cburge@sps186.org · 01-14-2019

Hello, My organization uses Cisco 8851 Desktop Phones and I am in the process of upgrading the firmware from sip88xx.10-3-1-20 tosip88xx.12-1-1SR1-4. I have uploaded all of the firmware files to both of our TFTP servers and have had a lot of success ...

cburge@sps186.org · 08-31-2020

So here's the call flow I'm getting from the user: Call comes into 1 of our 2 lines that this user's DN is associated to.She takes the call, and in this case, places the call on park for another user.Normally she would just user Jabber to call the ot...

cburge@sps186.org · 01-13-2020

I forced all MWIs off for my phone system then synchronized them again and the indicator on the trouble phone has gone out. So it appears to me it may have been a gremlin of some sort. It was driving me nuts! Thank you for your help!

cburge@sps186.org · 01-13-2020

The User Data Dump utility was extremely helpful. I was able to download all of our mailbox data and have it show MWIs for each mailbox but unfortunately the extension I'm looking for isn't assigned to any of them. So I'm back to the drawing board. W...

cburge@sps186.org · 01-13-2020

Unfortunately that didn't find what I was looking for. My current issue is I have a phone that shows there is a message waiting. But in Unity for that extension there is no message (most clients are set up to relay voicemails to email). So there is a...

cburge@sps186.org · 08-23-2019

Yes, sorry, currently facepalming myself for not thinking about using call forwarding. Thanks everyone for your help!

Member Since	‎09-12-2018 05:35 PM
Date Last Visited	‎09-10-2021 05:21 AM
Posts	14
Total Helpful Votes Received	10

User Statistics

User Activity

Jabber for Mac Version 12.9 No Ignore Button

Search for MWIs on Unity 10.5

CUCM/Unity Turn Call Handler On/Off On The Fly

Park Button on sip88xx.12-1-1SR1-4 Firmware

Cisco 8851 "Inactive Load Failure Reason: File Not Found"

Re: Jabber for Mac Version 12.9 No Ignore Button

Re: Search for MWIs on Unity 10.5

Re: Search for MWIs on Unity 10.5

Re: Search for MWIs on Unity 10.5

Re: CUCM/Unity Turn Call Handler On/Off On The Fly