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Raghav.Gupta
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09-14-2018
09-26-2018
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Re: UCCX 11.6 - Change Agent State to Not Ready after each call
09-14-2018
Hi, If your question is that if it is possible then yes it is under resources you can disable the automatic available which changes the agent state to "not ready" after the call ends. Also it is feasible where in work is not an enabled and agents...
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