Member since ‎09-09-2006

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I want to create customized reports based on the various reports , tables and fields produced from the UCCX 7.x  Historical reports Application-Can anyone tell me where the DB and tables are located that generate the reports found in the Historical A...
Current system is UCCX 7.0 . With 7 ip phone agents . when the agents attemptACD login and to set status to "Ready"   the phone LCD  indicates that the " CTI Server is offline"What causes this issue and what is the resolution?
Is anyone using a third party backup app such as " Veritas Netbackup " to backup CUCM 7, UCCX 7 and Unity 7?If so , are there any recommendations?
Currently have CCM 4.2(sr3) deployed with 3 call center agents, how do I generate a report detailing weekly, monthly etc statistics?The extensions are configured as CTI route points.
I need a solution to provide inline power to standard CISCO 79xx phones from a non-proprietary POE switch without utilizing a power brick. The switch in this case is a D-Link DES 1228P.
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Member Since ‎09-09-2006 08:25 PM
Date Last Visited ‎08-18-2017 03:53 AM
Posts 13