Hello,
I am quite new to Cisco in my new position and have run into a perplexing problem. I have a 7962 with a 24 button 7915 expansion module. The user complained the 7915 suddenly went blank. Simple rebooting did not resolve, took module off a...
UPDATE
I tried adding the module to a 3rd phone, set the button template to include all the extensions for the module and enabled the expansion module to 7915 24 Button and it came up on that users phone. I then deleted the now working phone and d...