I am facing the problem of CTIOS Logout issue agent is logout from CTIOS automatically during the call. below are the 3 errors on RTMT when agent was logged out. can any body help me to find out the route cause.ccm:   146048: Jan 25 00:01:57.360 UTC ...

my customer is using 2801 as CME and 3560 POE switch. when customer changed the WAN link from that time customer is facing outbound calls issue, he can not make an outbound call. phone, switch, vg and cme are at same site.what could be the issueregar...

Hi All,I am searching a Contact Center solution which can support outgoing sms to customer cell. is Cisco UCCE has this feature.regards,Usman Amjad

i am unable to finf RMCM configuration in CRS 4.0.2. any body knows about it is it not in this 4.0.2 release or is it available i am in this release i have any issue inthis media or installation.regards,Usman

i am using CCM 4.0 on the dell server now i want to uninstall the CCM from server any body know about it.???Thanks.Usman