Hi, cisco ended up swapping the unit out after attempts to try new firmware and various other things like resetting router and just connecting to the router etc. Ask for a replacement model or send the existing unit back

HiThis didn't work, I am in the office today and the 5G SSID is no longer visible. Both my laptop and phone are both unable to connect. Guess I can try my luck with Cisco replacing the unit but its not looking good for these small office Cisco applia...

try un-checking "CTS (Clear-To-Send) Protection Mode"? im waiting to see if that is the issue or not before swapping this unit out for a different brand

hi   I have disabled the setting you mentioned for both 2.4G and 5G. I will test, looks as though it will take about 3 days to find out. thanks for the tip (l keep my fingers crossed it works)   An update from Cisco on the ticket I logged, my unit ne...

no update from cisco support after a week, was contacted about needing up update my profile and now its done quite, not the service I was expecting......guess its going back to supplier and i'll look at the D-Link DSR‑1000AC or Vigor 2926 if cisco ca...