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- About Christopher Rac
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Member since
05-19-2011
7
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06-09-2014
12:47 PM
Hey Gergely! You seem to know your stuff! I have a request for a supervisor to be able to "turn off" the call center a day before a meeting, lets say their meeting is for 3hours. what would be the best way to implement something that the user can just set this somewhere a day in advance? please advise! thanks!
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06-09-2014
12:46 PM
09-02-2012
02:38 PM
Where is "e1" and "e2" supposed to be defined? Isn't the provider supposed to supply framing and clocking info as well?
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09-01-2012
11:49 AM
Good day all! I have been assigned the task of configuring a 3945 router for sip circuit. The service provider gave me the following info: Subnet: s.s.s.s Gateway: t.t.t.t NetMask: f.f.f.f Usables: c.c.c.c thru .c DNS: g.g.g.g And .g E1: b.b.b.b E2: x.x.x.x Where am I supposed to put this config? On the bonded serial link? Do I need more info? Thanks!
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Created by
Christopher Rac
in Contact Center
in Contact Center
08-20-2012
03:40 PM
08-20-2012
03:40 PM
Hey experts! I have a customer which is asking for something i am not even sure is supported! She is the supervisor and wants to be able to monitor/barge-in/whisper all that good stuff =from her IP phone. Is this possible? all the documentation I can find is on setting this up for CAD/CSD. if any one could shed some light on this or point me to a config doc I'd greatly appreciate! Thanks!
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- Tags:
- barge
- ccx
- ccx8
- ccx8.5
- cisco_unified_contact_center_express
- monitoring
- supervisor
- supervisor_desktop
- uccx
- uccx8
- uccx8.5
- unified_contact_center_express
- whisper
Labels:
Created by
Christopher Rac
in IP Telephony and Phones
in IP Telephony and Phones
09-28-2011
12:37 PM
09-28-2011
12:37 PM
Hello team! so when a customer initiates a VPN tunnel and tries to make a call from their IP communicator they get one-way audio. I have heard of this issue before and I could not find the doc on the resolution. I was hoping somebody knew of some configs I can verify that may be causing this issue. I am thinking that the RTP stream is being lost some where?! Please advise. Thanks!!!!
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Labels:
Created by
Christopher Rac
in Switching
in Switching
09-20-2011
08:11 AM
09-20-2011
08:11 AM
hey andrew, have you ever resolved this issue? I am having a very similar issue, if not the same. Have router directly connected to ASA and i get these in my router logs, but no errors on ASA, we are having Internet cconnectivity issues though and the costumer seems to resolve them by rebooting the ASA....? *Sep 18 00:53:47.922: %LINK-3-UPDOWN: Interface GigabitEthernet0/1, changed state to down *Sep 18 00:53:52.922: %LINK-3-UPDOWN: Interface GigabitEthernet0/1, changed state to up *Sep 18 00:54:28.922: %LINK-3-UPDOWN: Interface GigabitEthernet0/1, changed state to down *Sep 18 00:54:31.922: %LINK-3-UPDOWN: Interface GigabitEthernet0/1, changed state to up *Sep 18 04:52:20.921: %LINK-3-UPDOWN: Interface GigabitEthernet0/1, changed state to down *Sep 18 04:52:25.921: %LINK-3-UPDOWN: Interface GigabitEthernet0/1, changed state to up *Sep 18 04:53:01.921: %LINK-3-UPDOWN: Interface GigabitEthernet0/1, changed state to down *Sep 18 04:53:04.921: %LINK-3-UPDOWN: Interface GigabitEthernet0/1, changed state to up *Sep 18 05:32:29.921: %LINK-3-UPDOWN: Interface GigabitEthernet0/1, changed state to down *Sep 18 05:32:33.921: %LINK-3-UPDOWN: Interface GigabitEthernet0/1, changed state to up *Sep 18 05:33:09.921: %LINK-3-UPDOWN: Interface GigabitEthernet0/1, changed state to down *Sep 18 05:33:15.921: %LINK-3-UPDOWN: Interface GigabitEthernet0/1, changed state to up *Sep 18 12:07:00.919: %LINK-3-UPDOWN: Interface GigabitEthernet0/1, changed state to down *Sep 18 12:07:04.919: %LINK-3-UPDOWN: Interface GigabitEthernet0/1, changed state to up *Sep 18 12:07:40.919: %LINK-3-UPDOWN: Interface GigabitEthernet0/1, changed state to down *Sep 18 12:07:45.919: %LINK-3-UPDOWN: Interface GigabitEthernet0/1, changed state to up *Sep 18 12:12:24.919: %LINK-3-UPDOWN: Interface GigabitEthernet0/1, changed state to down *Sep 18 12:12:29.919: %LINK-3-UPDOWN: Interface GigabitEthernet0/1, changed state to up *Sep 18 12:13:05.919: %LINK-3-UPDOWN: Interface GigabitEthernet0/1, changed state to down *Sep 18 12:13:08.919: %LINK-3-UPDOWN: Interface GigabitEthernet0/1, changed state to up *Sep 18 16:47:53.918: %LINK-3-UPDOWN: Interface GigabitEthernet0/1, changed state to down *Sep 18 16:47:58.918: %LINK-3-UPDOWN: Interface GigabitEthernet0/1, changed state to up *Sep 18 16:48:34.918: %LINK-3-UPDOWN: Interface GigabitEthernet0/1, changed state to down *Sep 18 16:48:38.918: %LINK-3-UPDOWN: Interface GigabitEthernet0/1, changed state to up *Sep 18 21:25:49.917: %LINK-3-UPDOWN: Interface GigabitEthernet0/1, changed state to down *Sep 18 21:25:54.917: %LINK-3-UPDOWN: Interface GigabitEthernet0/1, changed state to up *Sep 18 21:26:30.925: %LINK-3-UPDOWN: Interface GigabitEthernet0/1, changed state to down *Sep 18 21:26:33.917: %LINK-3-UPDOWN: Interface GigabitEthernet0/1, changed state to up Internet address is #.#.#.#/29 MTU 1500 bytes, BW 100000 Kbit/sec, DLY 100 usec, reliability 255/255, txload 1/255, rxload 1/255 Encapsulation ARPA, loopback not set Keepalive set (10 sec) Full-duplex, 100Mb/s, media type is RJ45 output flow-control is unsupported, input flow-control is unsupported ARP type: ARPA, ARP Timeout 04:00:00 Last input 00:26:36, output 00:00:00, output hang never Last clearing of "show interface" counters never Input queue: 0/75/0/0 (size/max/drops/flushes); Total output drops: 63 Queueing strategy: fifo Output queue: 0/40 (size/max) 5 minute input rate 0 bits/sec, 0 packets/sec 5 minute output rate 0 bits/sec, 0 packets/sec 1988155 packets input, 321118320 bytes, 0 no buffer Received 51 broadcasts, 0 runts, 0 giants, 0 throttles 0 input errors, 0 CRC, 0 frame, 0 overrun, 0 ignored 0 watchdog, 0 multicast, 0 pause input 0 input packets with dribble condition detected 2584672 packets output, 2176797063 bytes, 0 underruns 0 output errors, 0 collisions, 1 interface resets 0 unknown protocol drops 0 babbles, 0 late collision, 0 deferred 128 lost carrier, 0 no carrier, 0 pause output 0 output buffer failures, 0 output buffers swapped out Thankx!
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06-09-2014
Hey Gergely!You seem to know your stuff!I have a request for a
supervisor to be able to "turn off" t...
09-02-2012
Where is "e1" and "e2" supposed to be defined?Isn't the provider
supposed to supply framing and cloc...
09-01-2012
Good day all!I have been assigned the task of configuring a 3945 router
for sip circuit.The service ...
Created by
Christopher Rac
in Contact Center
08-20-2012
08-20-2012
Hey experts!I have a customer which is asking for something i am not
even sure is supported!She is t...
Created by
Christopher Rac
in IP Telephony and Phones
09-28-2011
09-28-2011
Hello team!so when a customer initiates a VPN tunnel and tries to make a
call from their IP communic...
Created by
Christopher Rac
in Switching
09-20-2011
09-20-2011
hey andrew, have you ever resolved this issue?I am having a very similar
issue, if not the same.Have...
Public Statistics
| Date Registered | 05-19-2011 10:38 AM |
| Date Last Visited | 05-22-2019 12:07 AM |
| Total Messages Posted | 7 |
