Hi, We have a customer running UCCE 9.0 and when they have a personal callback call that fails for some reason it is rescheduled 24 hours forward in time. Is it possible to edit this so it reschedules 5-10 minutes forward in time instead?I've tried t...

I have a customer that want to disable touch tones on some of their c7912 phones on their CUCM 7.1.3.They don't want to disable DTMF, they just don't want to hear the tones when they press the buttons on the phone.I've tried to look for a solution on...

Hi Community!I'm trying to figure out if there is any difference between the primary and the secondary supervisor in IPCCX 7. I have a team where person A is Primary and person B is secondary.When person A logs into appadmin and goes to RmCm and look...