I have a bunch of 7942G that need to connect to access switch 3550 power, the problem is that looks like the 7942G are not getting sufficient power. The phone blinks like is going to boot up but just keeps resetting the power connection and does not...

We just replaced a Supervisor Sup1A module in a 6509. However, the new module MFSC IOS doesn't match the other sup module inside the 6509. I know that both MFCS need to be identical concerning software. Can anyone point me to a document that tells ...

I have an enviroment with CM 4.1.3 and CRS 4.0 where the client is looking to disable Chat between agents but allow chat with supervisors bothways. I was looking the the management guide for the agent and when I open the chat windows both agents and ...

A customer is asking if is possible to block caller-id for inbound calls to specific phones but allow others to get it. the gateways are h323

Unity 4.0.1 with CM 4.0Setup is UM1 User can not play messages over the phone but gets the message in Outlook.MWI works and she can get access the VM options menu so i know Unity is talking with this ext.I tried from a different phone to see it it wa...