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About afaudale
01-28-2022
afaudale
Beginner
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Member since
11-29-2018
42
Posts
15
Helpful
4
Solutions
Discussions afaudale has Participated In
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Re: CUCM LDAP Changes Impact on UCCX
Created by
afaudale
in
Contact Center
07-02-2020
07-02-2020
Worked perfectly! I took it an extra step and just stopped the Cisco Tomcat service on the UCCX node...
Re: CUCM LDAP Changes Impact on UCCX
Created by
afaudale
in
Contact Center
06-29-2020
06-29-2020
+5 for you both! Yes, the source is exactly the same. Good to know on the RmCm Resource page. I will...
CUCM LDAP Changes Impact on UCCX
Created by
afaudale
in
Contact Center
06-27-2020
06-27-2020
Hello Everyone, We are running CUCM 11.5 and UCCX 11.6. Last year we made an adjustment to a LDAP cu...
Voice Network Configuration Question
Created by
afaudale
in
Other Collaboration Subjects
02-05-2020
02-05-2020
Hello everyone. I have been tasked by our Executive Leadership to see if we can integrate Microsoft ...
Re: Cisco 7841 IP Phone - How to have both the device and the plantronics headset ring at the same time
Created by
afaudale
in
IP Telephony and Phones
11-14-2019
11-14-2019
Any help on this? Google search hasn't been helpful. Thanks in advance.
Cisco 7841 IP Phone - How to have both the device and the plantronics headset ring at the same time
Created by
afaudale
in
IP Telephony and Phones
11-05-2019
11-05-2019
Our users are stating that they only hear the phone ring through their plantronic headset. The issue...
Re: Review deleted call history
Created by
afaudale
in
IP Telephony and Phones
07-15-2019
07-15-2019
FYI - after working with Cisco TAC and doing some internal testing on our side, we discovered the ac...
Re: Review deleted call history
Created by
afaudale
in
IP Telephony and Phones
07-10-2019
07-10-2019
Hi Jonathan, I searched based off of various keywords in your suggested output but was unable to see...
Re: Review deleted call history
Created by
afaudale
in
IP Telephony and Phones
07-10-2019
07-10-2019
Hi Jonathan, Thank you for the information. Should I search using "replace_list" or "0121 ERR"? Than...
Review deleted call history
Created by
afaudale
in
IP Telephony and Phones
07-10-2019
07-10-2019
We have a situation where a user is claiming they did not make a specific outbound call. The users p...
Re: AQM and Extension Mobility - Phone Based Recording
Created by
afaudale
in
Contact Center
06-28-2019
06-28-2019
Hi Graham, We got this figured out. I guess during the configuration of the QM Server a couple month...
Re: AQM and Extension Mobility - Phone Based Recording
Created by
afaudale
in
Contact Center
06-28-2019
06-28-2019
Here is the CLI output. The device that is in bold and underlined is the phone in question. admin:ru...
Re: AQM and Extension Mobility - Phone Based Recording
Created by
afaudale
in
Contact Center
06-28-2019
06-28-2019
So here is what I found... I created a brand new extension 80222 which inside our call center DN ran...
Re: AQM and Extension Mobility - Phone Based Recording
Created by
afaudale
in
Contact Center
06-28-2019
06-28-2019
I thought that exact same thing since our extensions for UCCX use a different partition as our auto ...
Re: AQM and Extension Mobility - Phone Based Recording
Created by
afaudale
in
Contact Center
06-27-2019
06-27-2019
It does not give me an error. I do see that it defaults to an asterisk. The only phones that show up...
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Public Statistics
Date Registered
11-29-2018
01:42 PM
Date Last Visited
01-28-2022
01:48 PM
Total Messages Posted
42
Total Helpful Votes Received
15
Helpful Votes Given To
User
Helpful Count
Roger Kallberg
10
Anthony Holloway
5
Graham Old
40
Jaime Valencia
15
See all >
Helpful Votes From
User
Helpful Count
Roger Kallberg
5
Graham Old
5
George Sotiropoulos
5
See all >