The customer have old MCU server Tabndberg MPS200 with latest on current day firmware. This MCU can work with maximum 4CIF resolution. When he start the meeting, Room Kit send to MCU the 4CIF resolution but MCU send to Room Kit only the CIF resolutio...

I connected the Lumens camera to camera control port CTS-SX20N-K9 through split cable. In documentation said that SX20 control it's camera by VISCA protocol. And it's true but there is one trouble - recalling saved presets.I can move the camera in pa...

Hi all, CST-SX20N-K9 normal controlled by TRC6 only on a short distance (about 1-1.5 meters). At longer distance the SX20 is poorly controlled or completely out of control. SX20 has latest CE8 firmware version - 8.3.7  Does anyone have the same probl...