Hi, we have several cases where a message to several recipient (almost a campaign) is sent out from a user (an invitation to an event, usually). Replies to these emails are getting caught by graymail engine as Bulk, and quarantined according to policy. But since these are replies to our own messages, replies are legitimate and should NOT be quarantined. Is there a way to achieve this? I'm thinking of a mechanism similar to BATV tagging, allowing legitimate replies to pass through the Ironport without being quarantined.
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