Hi, i'm not sure what device pack started the support of "setting menu mode" feature in UCM but this is the device pack 10.5(2.17139) i have installed before installing the latest device pack 10.5(2.21167. I went through the release notes and couldn'...

Hi Mohammed, I believe I've found the solution. Install the latest device pack in publisher/subscriber and restarting UCM is not necessary if you have version 10.5.x and above. Once you installed the device pack, a new feature called "Settings Menu M...

This issue is not resolved in the latest code of CE 9.6.2. After locking it up from the web gui and restart of the codec, the factory reset is unlocked. I believe this is definitely a bug. 

Hi, I am planning to install this device pack, Cisco Unified Communications Manager 10.5(2.16134) Device Package - Compatible UCM Version: 10.5  cmterm-devicepack10.5.2.16134-1.cop.sgn, could i have the instruction on how to install the device pack p...