Level 1
Level 1
Member since ‎12-12-2018

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  • 28 Posts
  • 1 Solutions
  • 45 Helpful votes Given
  • 15 Helpful votes Received
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I am having an issue where any consult transfer to a UCCE PQ never updates the Call.CallingLineID variable in Finesse....even after the transfer completes.  The variable remains stuck on the extension doing the initial transfer and never displays the...
I am running into an issue where a transferred call to Finesse only displays the extension doing the transfer, even after the transfer has completed.  Is there any way to get Finesse to display the external caller number?  The physical desk phone dis...
I am running into an issue with ANI display on Finesse (11.6) after a supervised transfer.   A caller dials a DID and a person answers and then does a supervised transfer to a DN associated with a CTI route point (to send the caller to a UCCE queue)....
I have just started doing some SQL queries to our PCCE AWDB using MS SQL Server Management Studio.  I love the access to historical data on specific calls and the ability to do joins on other tables to create very useful reports. One thing I noticed ...
I think this is a fairly basic question, but I am trying to send outbound fax calls from an FXS port to a PRI on a Cisco router (configured as H.323).     I have the inbound config OK (assign the FXS voice port an internal station ID, setup an inboun...
Community Statistics
Member Since ‎12-12-2018 01:33 PM
Date Last Visited ‎08-24-2022 12:01 AM
Posts 28
Total Helpful Votes Received 15
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