KevinKummer8843
Level 1
Level 1
Member since ‎12-18-2018
‎10-31-2023

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  • 6 Posts
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I'm trying to put a script together that will route afterhours calls to a cell phone for on call. - DID is forwarded to a trigger for Helpdesk application- M-F 8-5 calls redirect to x1234 Hunt group- OFF HOURS and WEEKENDS need to route to a cell pho...
We have an issue where we are using SPOK to screen pop information on callers. This works most of the time but in some cases the TSP logs are not clearing out and not updating until after the call is answered. This results in the call info to pop fro...
We have an issue where we are using SPOK to screen pop information on callers. This works most of the time but in some cases the TSP logs are not clearing out and not updating until after the call is answered. This results in the call info to pop fro...
Company switched from 4 digit to 5 digit and I would like to add a 5 to the call redirect digit string the caller enters.This is a basic Transfer step in a get Digit String were caller enters the 4 digit extension. Example: Please enter the 4 digit e...
Community Statistics
Member Since ‎12-18-2018 12:01 PM
Date Last Visited ‎10-31-2023 01:40 PM
Posts 6