Hi experts, Please advise me, Our incoming call is connect to IVR. We want to know, how many users connected OUR IVR and how many click number 1 BUTTON, number 2 button etc., If you have any solution and any idea please share it.many thanks.
Hellos James,
Would you solve "how many times a menu option on our IVR is pressed" ?
Please advise me how to solve it ?
If you have working well script please share :)
