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mpanse · 01-16-2019

Hi, We are using SX80 (FW 9.3.3) with 2 x Precision 60 camera in an auditorium. One of the camera is connected to the Ethernet Port 3 and another camera is connected to Port 2 through switch. A Touch 10 is also connected to Port 2 through same switch...

mpanse · 03-17-2019

After testing multiple combinations of FW as well as connection, following solution worked. FW - Same as previous, 9.3.3Camera 1 and Camera 2 - Connected to LAN 2 and 3.Touch 10 - Connected to client network. It required a factory reset for the touch...

mpanse · 02-05-2019

Hi Wayne, Firmware upgrade was my first recommendation too. However, the maintenance of the codec is with the customer IT team. Unfortunately, they have locked in firmware CE9.3.3 as an organisation standard. I am aware that not much could be achieve...

mpanse · 01-16-2019

Both Cameras drop consistently. Cannot distinguish whether camera connected to Codec is more stable than camera connected to network switch. In fact, I didn't see one camera working while the other was down. Whenever the error popped up on Codec scr...

Member Since	‎01-16-2019 02:01 PM
Date Last Visited	‎04-10-2019 09:35 PM
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Precision 60 getting disconnected

Re: Precision 60 getting disconnected

Re: Precision 60 getting disconnected

Re: Precision 60 getting disconnected