I have a CP-8861-3PCC-K9 v3. During an attempt an to upgrade the firmware, some how the phone is now in "Enterprise Service Mode" and I can't seem to revert it to 3PCC mode. Under "phone information" it even says CP-8861 vs my other phones which sa...
I have 3 Cisco AP's 2 3800 and 1 2800 on my wireless network, all running mobility express. The 2800 is acting as the primary controller.I am attempting to add a 3802e, I have it connected via PoE to my cisco switch. When I unboxed it, I immediatel...
I have a 2802i-B-K9 running mobility Express up and running just fine.
I am not trying to expand my coverage by adding a 1815i-B-K9 to a part of the office that has low coverage.
I can connect to the 2802i via the moble app, but I can't connect via a...
I have a SG110-24HP with a Cisco 2800 Access Point. According to the documentation for the AP, it needs 25.5W of power to power it over PoE, and the SG110-24HP has 24 ports of dedicated 100W, so initially I think I am OK. However, when I plug th...
HI Roger, Thanks for taking the time to respond.........I REALLY appreciate it. So to be clear, are you saying I have to repurchase firmware that originally came on the phone? Would having a serial number that was associated with MPP firmware from C...
So I wanted to be able to show the group what I am seeing. The first image is what my 3PCC phones look like when I log into them via the IP address....standard admin panel. This is what I see when I log into my other phone that USED to be 3PCC, but I...
Does anyone else know of a way to reset a phone back to 3PCC / MPP Service mode after its been set to Enterprise ? I have tried ALL the documented methods, none are working.
Hi Roger, Thanks for the reply. I guess my only comment would be that my 8861 started life as a MPP phone, so it SHOULD have a license with it. It only seems to be a firmware issues that has converted to Enterprise Service Mode. I wouldn't think I ...
So I was able to figure out TFTP, but the file I downloaded is in the .tar format and the controller doesn't seem to like that format. What format should the new firmware code be in? Doug
