Not sure if anybody here can help me.Customer has an old Unity3.1(5). They have purchased a new Unity Connection 8 in HA mode. My task is to export all configuration from old Unity and import to the new UC.My plan is:1. DIRT backup the Unity 3.1(5) -...

Hi,We have a CUCM 7 cluster with SIP trunk through a CUBE (ISR 2821) to our phone service provider. The service provider prefers G.729 as primary codec and falls back to G.711 when needed.On the CUBE, I set up a codec voice class with G.729 for prefe...

Hi,I was following Cisco doc to add Canadian French into Unity Express 7.0.5. It went through with no errors and restarted. However, I still could not see the new added language installed. When I show software version detail, it still says global sup...

Hi, guys,CUCMBE7.0 system.When I try to access OS from GUI, and click show network, I see the error message:"The system is currently locked by another process. Please try again later."I can access the OS from CLI with no problem. System is in product...

Hi, Our system is CUCM5 with Unity5. We use system transfer to numbers that do not exist in Unity. However, when the lines are busy, the system tranfer hangs up the call right away, instead of sending back a busy signal, which is what I expect. When ...