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IT_Phillip
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Level 1
Member since ‎10-26-2010
‎08-18-2017
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  • 12 Posts
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Agent Desktop Issue

12-06-2010
I've been having some users get logged out of CAD for no reason.  Here is the jtapi log of when this happens.  Any ideas on what might be causing this???929: Dec 03 14:42:36.306 CST %JTAPI-PROTOCOL-7-UNK:(P7-10.130.0.12) received Response: com.cisco....

Heartbeat Failure - CallManager Offline

11-03-2010
Hello,I'm having a rather unusual issue with Cisco Agent Desktop that I hope somone could give me some insight on.  First let me give you a little background.  All users in the company, over 300, were on Windows XP SP3 using CAD 4.5.7.4.  It was then...

Desktop Agent - A Critical Error Has Been Recieved

10-26-2010
Hello,I'm not sure if this is the right forum to post this on, but I will try anyway.  I am having a rather unusual problem with an end user working with Cisco Desktop Agent.  First let me give you a little background.  All users in the company, over...
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Member Since ‎10-26-2010 06:34 AM
Date Last Visited ‎08-18-2017 03:53 AM
Posts 12