Hello,Is it possible to check hunt group queuing status from Jabber.We can do it in IP Phone with a button template. I am trying to find a way to do that in Jabber 12.7.Thanks in advance.
Hello everyone, For our contact center, we want to change Redirect CSS from "DN Calling Search Space" to "Redirect Party". Is this change service affecting? Does it has any impact on CTI ports or on-going calls?
Hi experts Would you please help me with the answer of following questions? 1-Is it possible to upgrade firmware of ATA 191 SIP from call manager (version 11.5) like IP phone firmware upgrade? Or we have to do it manually? We want to upgrade firmware...
Hi,Hope it helps-1-Connect the phone to the internet.2-If phone already know its tftp server IP, it will ask for username and password and you can login..2-Else, from application, navigate to admin setting > reset setting. Then reset "Service Node".3...
