Hello everyone,I am going to upgrade the uccx server (HA) from 11.0 to 11.5. can anybody help me understanding if I need to install the new licenses after upgrade? Thanks in advanceVineet
Hello there,Do you have confirmation that your PSTN will accept the number in this format? May be your PSTN is accepting the numbers only in E164 format. Thank you.
Hi,You would face the issue during installation if you try to install a subscriber on version 12.5.1.10000-22 if you have publisher on 12.5.1.18900-40 , It will through you an error while verifying a connection with publisher saying the version is no...
Hello Philip,As the disconnect cause for the call is 86 which means:Call Having the Requested Call Identity Has Been Cleared.Indicates that the network has received a call resume request containing a call identity informationelement indicating a susp...
If you do not want to impact all the calls for one location then you can follow below approach:Create another SIP trunk between call manager and SME. you can use different port number to configure multiple SIP Trunks between two servers. Lets say you...
Hi Ogoegel,Please confirm if the call is going out via gateway or SIP trunk. In case of gateway: Go to Device>> Gateway >> Call Routing Information - Outbound calls >> Calling Party Selection >> Select " Last Redirect Number."In case of SIP Trunk: ...