About Omran Al-Hussamieh

Omran Al-Hussamieh · 01-29-2025

Hello Dears, I'd like to set up an agent-based campaign that plays a message to the customers when they answer the call, before routing them to the agent. I'm using UCCE 12.6.2 2K deployment. Is that possible?

Omran Al-Hussamieh · 01-21-2025

Hello Dears, I have UCCX 12.5SU3, I tried to customize a report by adding a new column which will depend on the talk time, if it's less than two minutes then it will give 1, and if more than two minutes will give 0, I copied the "Agent Wrap-Up Data D...

Omran Al-Hussamieh · 04-04-2024

Hello Dears, I have a CVP script that calling an API and getting the response, the response includes Firstname, Lastname, OTP etc.. When trying to get the OTP and set it in a variable, I'm getting empty variable: Any help please?! Regards,

Omran Al-Hussamieh · 06-10-2023

Hello Dears, I have to use rest call step in UCCX script to call JSON API, the customer asked me to use authorization as below: How to achieve this using the UCCX script? Thanks in advanced,

Omran Al-Hussamieh · 09-08-2022

Hello Dears, I have issue with audio from the Cisco Webex Room Kit Pro, we are trying to send the audio from the Quad Camera with no luck I tried everything in the configuration with no luck

Omran Al-Hussamieh · 04-06-2024

Thanks a lot for all of you. Local Variable solved with the correct Json path solved the issue.

Omran Al-Hussamieh · 04-04-2024

It's 12.5, didn't work before, it's a new configuration. I'll try status_code and check it.

Omran Al-Hussamieh · 06-14-2023

I got it, I use "application/x-www-form-urlencoded" in the first request, so i can get the token. Then I can use this token in the second request "application/json" Everything is working fine now, thanks a lot dears.

Omran Al-Hussamieh · 06-14-2023

I tried to use it in the postman first to check if it's working, i tried it as the following but not working:{ "client_id": "ABC","client_secret": "XYZ","grant_type": "client_credentials"} I'm getting error Invalid_Client, I tried the following urls...

Omran Al-Hussamieh · 06-13-2023

Cool, my issue how to get the parameters that i have to use depends on the OAuth2.0 that i have used in the postman

Member Since	‎06-27-2016 05:25 AM
Date Last Visited	‎02-03-2025 12:04 AM
Posts	54
Total Helpful Votes Received	42

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JSON response with CVP script

UCCX - Use authorization with JSON

Cisco Webex Room Kit Pro - ARC - Internal Quad Camera Audio

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