Can an IPCC Extension be on a desk phone and a Device Profile? Want to know if the users can login to either or with both of them assigned to their End User profile. Cisco Unified CCX Administration System version: 11.6.2.10000-38
We have a new router and need to remove the PVDM4 config. Been using a copy and paste of the config before but this new router does not have a PVDM4 module, its not needed. Think I got it figured out but wanted a second opinion as to what to remove s...
What are the maximum number of IVR Ports with 400 Premium Seats in UCCX? We have 400 Premium Seats and need to know the Max IVR Ports. See attached. Cisco Unified CCX Administration System version: 12.0.1.10000-24
Cannot make internal calls while in SRST. We pulled the WAN cable at a site and the phones at that site could not call each other by extension. Phones sitting right next to each other. Will attach router config, must have configured something wrong. ...
No caller-ID on incoming calls while in ESRST. The incoming calls show "Unknown." Router is a Cisco ISR4351/K9. I have the Show Run and Show Tech attached.
Meant to say "Can you schedule daily reports for specific extensions in Call Manager/CDR?" Staff want to know if they can schedule hourly or daily reports to themselves for their main lines as far as how many calls they get and calling/called party i...
