Hi All, After pressing **# on 7841 settings are not getting unlocked, we have completed the factory reset still no luckThis problem with all the phones on cluster and we only have 7841 phones.Setting Access: set to enabled on device page. Best Regard...

Is there any way we can check from the RTMT logs on how many users are active LDAP synced in cucm from logs

We have newly configured a Expressway C and E for jabber login. But LDAP users are unable to login to jabber using SSO.When we try to login LDAP user internally using SSO getting: Password/Username incorrect.When we try to login LDAP user over MRA us...

We have finesse agents receiving calls on 800 number and they have external mask of 800 number which they want to show it to outside people.But they have issues calling 800numbers, to fix this we created a pattern for 8XX calls and converted mask to ...