liam123
Level 1
Level 1
Member since ‎03-06-2019
‎07-29-2020

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  • 22 Posts
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Hi All, I have a question regarding JTAPI usage and the following are my scenarios: Scenario 1:1. Silent and Whisper functionalities are added on a gadget on Finesse desktop2. Two (2) workstations are used each for Supervisor and Agent (total of 4) ....
Hi, I have a Java web application Finesse gadget where the Supervisor can initiate Silent Monitoring, Whisper Coaching and Conference (Call Barge replacement) through JTAPI. I have configured Supervisor and Agent's IP Phones (desk phones) on CUCM. Si...
I'm trying to set 10.10.20.100 as my local's primary DNS but I'm getting the "An unexpected condition occurred. Not all of your requested changes in settings could be made" error. Error:
Hi, I'm on VPN and trying to access https://hq-uccx.abc.inc:8445/cfadmin from my local laptop. 
Hi, Is there any way to know that a call is barged-call from the JTAPI events point of view? I was thinking if there's any indicator from terminalChangedEvent or callChangedEvent that will let me know that a certain call is a barged-call. I'm trying ...
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Member Since ‎03-06-2019 02:31 AM
Date Last Visited ‎07-29-2020 12:06 AM
Posts 22