About VoIP Engineer

VoIP Engineer · 03-08-2024

CUCM version: 15.0.1.10000-32UCCX version: 12.5.1.11003-511I'm attempting to setup UCCX from scratch. When first logging in, I am greeted with the "Cisco Unified CM Configuration - Service Provider Configuration" page. I enter the FQDN of CUCM, the...

VoIP Engineer · 03-09-2024

I think you may be right Bill. It does sound exactly like my situation.

VoIP Engineer · 02-08-2024

You could disable calls with 0 duration from being included in the CDRs. This may or may not be what you want.Maren provided some great paid CDR tools. Another option would be to use the free version of VoIP Detective for call reporting.

VoIP Engineer · 02-08-2024

Verify what you have listed as the external mask on your DN / Device. You could be prefixing numbers on the route pattern that you are matching, or the hunt list.I would start by seeing if this affects only your phone, or everyone. Next, see if it ...

VoIP Engineer · 02-02-2024

As you've noticed, once the CDR database max filesize is reached CUCM will begin to purge old files. You could offload these to an SFTP server, or even manually download them at intervals. The easiest option would be to get a CDR tool like VoIP Dete...

VoIP Engineer · 08-29-2023

When you say "dropped", do you mean that you'd like to know which party ended the call, or are you talking about a technical issue that caused the call to end?

Member Since	‎03-13-2019 03:40 PM
Date Last Visited	‎04-17-2024 12:04 AM
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