please refer the below link:   https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/admin/10_5_2/ccmfeat/CUCM_BK_C3A84B33_00_cucm-feature-configuration-guide_1052/CUCM_BK_C3A84B33_00_cucm-feature-configuration-guide_chapter_0101100.pdf   HTH   Rajan Pls rate all helpful posts ... View more

Simply put, remove all the config for those voice ports and do not use them Add DSPs = buy pvdm2 HTH java if this helps, please rate ... View more

As long as it is UCM 5 or higher, you can just type the IP address with nothing else and get there. Just put in 192.168.1.1 hit enter and you should get there. Version 4 made you use the https as well as the ccmadmin, but 5 and higher, just the IP will work. Please rate if this helped. ... View more

Try this: no sccp sccp ccm group 1 no associate ccm 1 pri 1 no sccp ccm 10.11.194.5 identifier 3 no sccp ccm 10.11.194.7 identifier 2 no sccp ccm 10.11.194.9 identifier 1 sccp ccm 10.11.194.5 identifier 3 ver 5.0 sccp ccm 10.11.194.7 identifier 2 ver 5.0 sccp ccm 10.11.194.9 identifier 1 ver 5.0 sccp ccm group 1 associate ccm 1 pri 1 You can check to see if there is a closer version match to your actual CUCM version and use that instead of 5.0 hth, nick ... View more

Thanks for your comments! well Today I tried again to use CUPC over vpn, and it worked, CUPC established call to the outside mobile, but the conversation was not very good, thought it was two way conversation, but after 50 sec's elapsed, the call got disconnected! I tried again to a different number then again call gone upto 45 sec, and dropped. Call shows on CUPC connected, but the remote party (mobile) phone shows call terminated! I have done the sniffer thingy! I captured the packets! 8634 172.882187 10.1.1.37 10.255.255.6 RTCP Source description ------------------------------------------- 8635 172.886599 10.255.255.6 10.1.1.37 RTP PT=ITU-T G.711 PCMU, SSRC=0x258FF06, Seq=9769, Time=3423424678 ------------------------------------------- 8636 172.886647 10.1.1.37 10.255.255.6 ICMP Destination unreachable (Port unreachable) -------------------------------------------- 8645 172.972771 10.1.1.37 10.255.255.6 ICMP Destination unreachable (Port unreachable) --------------------------------------- Yes, when I make internet call over VPN no issue! ... View more

I would have he write down timestamps on when this happens. use CAR (Cisco analysis and reporting). off the top off my head: http:// /car and see if you can find the incoming call, hopefully the caller is sending CLID. alternatively, debug isds q931 for a bit, to an external syslog server, and check the time call on the timestamps provided. goodluck ... View more

Can you post the running config of your router? ... View more

Thank you so much. One last question. How can I put schedules on UTC time when the server is on PST time? ... View more

No Extension Mobility the lines are assigned to the device. Its Cisco Unified CallManager 4.2 ... View more

Hi, it depends. If your are looking for a phone with single line or directory number and MWI go for IP Phone 7911. For additional capabilities (midrange phones) like multiline, MWI, Large pixel-based displays, Integrated switches, Built-in headsets and high-quality speakerphones, go for phoe 7940/42 or 7960/62. For a detailed list of features per phone model, you can go to the data sheets of the IP Phone 7900 Series products. All the best David. ... View more

Here is the SRND for CM 7. Look through it. If you have any specific questions, let us know. http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/srnd/7x/uc7_0.html Please rate if this helps. ... View more

it's new installation and never worked. version: c5400-is-mz.124-15.T7.bin ... View more

Assuming the Avaya is marking it's voice traffic as ef and signaling as either af31 or cs3: mls qos map cos-dscp 0 8 16 26 32 46 48 56 ! class-map match-all RTP match ip dscp ef class-map match-all Control match ip dscp 24 26 ! policy-map SoftPhone class RTP police 1000000 4096 exceed-action drop class Control police 1000000 4096 exceed-action drop ! int range fa0/1 - 48 service-policy input SoftPhone wrr-queue bandwidth 10 20 70 1 no wrr-queue cos-map wrr-queue cos-map 1 0 1 wrr-queue cos-map 2 2 4 wrr-queue cos-map 3 3 6 7 wrr-queue cos-map 4 5 On the uplinks, put this under the interface: int fa0/0 mls qos trust cos Again, this is not knowing how the Avaya is marking the traffic. Are you going to be using voice vlans? Please rate if this helped. ... View more