patiwaq
Level 1
Level 1
Member since ‎06-22-2005
‎08-18-2017

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Is there any Cisco APIs or 3rd party API available that could be designed to pull the agent desktop information like agent name, DNIS,date time etc?
Unity Server OS = W2k3  Unity = 7.0 Build 7.0 (2)  Ducs = 125Lately any new user added to the system has an issue with MWI talking to their phone.  Voicemail messages look like wav files even tho the DUCs client is installed.  No Ducs player is visib...
Hello, I installed TSP 8.0(1b) after having issues with digit input being recognised. That fixed that however gave us a new issue. When a phone is set to "forward all calls to VM" and an external call comes in for that extension, the call dies. In...
I have an Unity issue with how the call handlers work before and after business hours. During work hours is fine. When you call any of our offices main number before or after hours, you hear our greeting, stating if you know your ext blah blah blah....
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Member Since ‎06-22-2005 10:58 AM
Date Last Visited ‎08-18-2017 03:53 AM
Posts 17