Dear Cisco Community, My client is trying to access to the SNTC Portal with his Contract Number and Serial Number already associated, the contract is a SNTC 8X5XNBD that expires until February 2020. The problem is that when the client logs in, in the...

Dear community, Our partner is having trouble trying to install the CSP Collector in Hyper-V environment.  The first try the CLI window closed by itself after the IP assignation by DHCP. After booting again the virtual server it keeps loading as show...

Dear community, I want to upload manually the data from the CSPC to the SNTC Portal. My CCO is an Administrator role. When I want to upload the file, it sends me a message that I am not entitled to access that content. I attach the error message.   K...

Dear community, I am having trouble with the update for que CSPC, everytime that I click on the Upgrade now button, it shows me this message. I have already disabled the connection to the servers and re enabled it but it's always the same. Do you hav...

Dear community, Our partner is having trouble trying to install the CSP Collector in Hyper-V environment.  The first try the CLI window closed by itself after the IP assignation by DHCP. After booting again the virtual server it keeps loading as show...