About Shreyash Dadheech

Shreyash Dadheech · 02-14-2020

Hello All. I am trying to enable FTP service on my Media server so the recorded messages will go directly to IIS path. While doing so I am getting this error " Test Sign-in failed because the provided credentials were invalid. Check credentials and ...

Shreyash Dadheech · 06-06-2019

Hi All, I want to implement a solution so my agents can work remotely and take calls.Which is the best solution for that .Someone suggested MRA Expressway. Any comments on this.

Shreyash Dadheech · 04-25-2019

Hi All, I am newly working on the Call studio scripts which are already implemented in my environment. I have a question that if I want to now the relation between the scripts created on ICM and Call Studio, Is it possible?I just want to know that w...

Shreyash Dadheech · 06-06-2019

Thanks Jonathan, This is a great explanation and I hope this will defiantly work. Shreyash

Shreyash Dadheech · 04-29-2019

Thanks Bill, This would be a great idea which I am following too. I also thought that this is the only way to reduce the manual effort.

Member Since	‎04-25-2019 10:33 PM
Date Last Visited	‎02-19-2020 10:17 AM
Posts	6

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Enabling FTP on Media Server (Ops console)

I want myagents to work remotely, which is the best tool for that

ICM and Call Studio Scrips relation

Re: I want myagents to work remotely, which is the best tool for that

Re: ICM and Call Studio Scrips relation