Member since ‎05-10-2019

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  • 60 Posts
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Hi! I have TOD routing setup and working as expected through Unity Connection. However, there is a network issue that has broken this routing and I need to set the TOD on UCM exclusively. Here is the Call flow for open: PSTN ----> CUBE -----> UCM ---...
Hi All, I'm running into a problem were 1 supervisor is not able to run a report for a specific agent. We have 2 other supervisors and they both can see the agent and run the report for that agent. The agent was recently added to UCCX.CUIC - Verison ...
Hi All,First - I hope all that read this post are staying safe and isolated from the craziness that is going on. I'm going to be adding another subscriber to a current 4 node CUCM cluster - this subscriber will be used in a colo location strickly for...
Hi All,  I was wondering if someone would be able to point me in the right direction.I have a Application that is setup for when all agents are busy the caller is put on hold with hold music - when an agent becomes available the script will deliver t...
All,I just recently upgraded to sip88xx.12-5-1SR3-74 firmware and I'm seeing some inconsistencies in the way the navigation button works.  On some phones, I notice that if I press up on the navigation button it will pull up the call history and press...
Community Statistics
Member Since ‎05-10-2019 11:28 AM
Date Last Visited ‎08-10-2022 12:04 AM
Posts 60
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