DearsLuckly we solved the issue. We noticed that the UCCX 7.1.5 only receive G711 (codec) callings, once we were receiving the calling with G729 we did a transcode to the Route Point and it worked.Thanks for all..Regards

DearsI'm facing the same issue and the solution presented below didn't solved it. Does anybody else have any idea what may be going on?RegardsRicardo Cucatti