Usually, it caused by ftp connention. Make sure you can download file from your ftp server to the cme or cue. If your ftp server is set up on windows server, try to turn your windows server's firewall off.
Usually, it caused by ftp connention. Make sure you can download file from your ftp server to the cme or cue. If your ftp server is set up on windows server, try to turn your windows server's firewall off.