I am using Cisco unified call manager 11.5 and I have a instance where one phone number is repeatedly trying to call another phone number in rapid succession. One of the numbers is a CTI group and the number being called is one that used to exist but...
If a call is transferred to 4-digit extension the call does not make it to voicemail. However, if the call is transferred to 9-1-xxx-xxx-xxx the calls make it to her voicemail box.
There are 3 numbers that are connected to the main number(40), when they call the main number they get 3 options to choose from opt1(41) no answer or busy it goes to 42 and then 43, if none of those pick up they want it to go to 41's voicemail. opt2...
I was able to get the calls to roll between the three extensions but now they want the call to go to the voicemail for a specific and different voicemail for each number mail box not a general
