About Maxim Generalov

Maxim Generalov · 10-23-2015

Hello guru of voice technology.The company use SIP trunk for outbound calls (over CUBE).Using UCCX we need to make dialing (IVR based) to customer over CUBE. On picture "case.png" you can see the topology of sip dialing.Step by step:1. I make IVR Pro...

Maxim Generalov · 10-28-2015

Hello Valery I tried "dtmf-relay rtp-nte sip-kpml" - nothing changes. dial-peer voice 1060 voip description cucm destination-pattern 106[01] session protocol sipv2 session target ipv4:10.10.10.9 incoming called-number 106[01] dtmf-relay rtp-nte sip-...

Maxim Generalov · 10-28-2015

Hello Valery Our ITSP (MTS,BeeLine) support only DTMF inbound RTP (can not SIP-info, SIP-kpml).

Maxim Generalov · 10-27-2015

Hello Valery, Very much better, I disable dtmf-relay on dial-peer and now call in progress (I can hear IVR)! But dtmf now does not work (which naturally). There is delay between hand-off and sound. Looking at the console can conclude: delay is the ti...

Maxim Generalov · 10-27-2015

Hello ValeryOnce again made a call and collected logs. Nothing changes.

Maxim Generalov · 10-27-2015

Hello Valery,I've collected files and attached it.I don't understand why CUBE select RTP source ip address 109.174.X.X instead of 10.10.10.1 may be this is the root of the problem?

Member Since	‎12-01-2012 10:30 AM
Date Last Visited	‎08-18-2017 03:53 AM
Posts	10

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Outbound dialer IVR Progressive Campaign on UCCX (10.5) with CUBE (Cisco2951) SIP trunk provider

Hello Valery

Hello Valery

Hello Valery,

Hello ValeryOnce again made a

Hello Valery,I've collected