Hello everyone Before,when my customer used CAD as agent desktop,if the agent want to launch a post call survey,agent can press a customized button on CAD whcih contained the function of launcing a blind transfer the call to a Survey script. However,I find the function is missing when using UCCX finesse as agent desktop,which postone the plan to migaration from CAD to Finesse. My question:Is there any workaround?
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