?in our case its not fixed.uccx verstion was 11.5 after upgrading 11.6many problems fixed.

hi shami,actually , im new in this field,?we had this issue frequently then i opened case with Cisco. to upgrade the version .but try to1-clean history ofBrowser---------------------------try this in case new user2- go to uccx -report-securty-user gr...

also im facing this issue UCCX Finesse 11.6.2.10000-38 Logged in ready agent receiving an error code CTI-0 . when trying to transfer an inbound call from the CSQ. Cisco 7821 IP phones using device profile with extension mobility. can u help. regards,...