Hi,I've customized a report for client in CUIC v12.0.Report details as below:- Report definition: Query (SQL Query)- Data source: custom database I have encountered an issue that the records are not all shown in CUIC.Example: running the same query d...

Hi All,We're having PCCE 12.0.Am getting error response for POST request to create an agent, error code 415 Unsupported Media Type, although have already set request.MediaType = "application/xml".I've tried the create POST API using SOAPUI and it was...

Hi All,Have customized a report for client but found an issue which CUIC does not show all the data returned from database server. Details are as below:Database: UCCE HistoricalFiltered By: DateTime, Precision Queue The query is running fine in datab...

Hi,Seem I am not able to edit live data query or customize the report.Here am getting feedback from client, in Agent LiveData report, when the column 'Agent ID' is un-hid, the data shown is not the Agent ID configured in CCE admin. Checked and found ...

Hi there, I'm using PCCE CUIC 12.0 to customize a report for client, at which the customized report is getting the fields in 2 stock templates.One of the templates is "Agent Not Ready Historical". I copied the query from stock template and created a ...