Hi JatinderWithin the Greetings menu of a subscriber there's an checkbox to Reprompt the user after so many seconds of silence. Please can you confirm that this isn't checked currently?Kind RegardsMark
Hi WilsonUnfortunately I haven't used version 5.1 of Callmanager so Im not sure what you're referring to.Do you possibly have a screenshot you can send by way of demonstration?Kind RegardsMark
Hi SamanHow are calls routed out of your gateways? Do they automatically add the prefix needed to get an outside line.If thats the case then it may be that in the Tranalstion Pattern you don't need the checkbox ticked to Provide Outside Dial Tone.The...
Hi WilsonIf you're looking to see the MAC address then you need to check under Device > Phone. To the right of that page there is a drop down link for Actively Logged In Device Report which you should select.You should then be able to search by MAC a...